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Complaints

Complaints

The European Fund for Southeast Europe provides a formal complaint mechanism to allow investors, clients, project affected people (e.g. individuals, communities, workers) and other third parties the opportunity to complain or raise concerns. Filling a complaint supports the Fund to identify, investigate and take appropriate steps to help resolve problems, reduce risks and remedy impacts.

Submit a complaint

For any complaints about the European Fund for Southeast Europe, please use one of the following channels:

  1. Send an email to BeschwerdenHAFS@hauck-aufhaeuser.com  
  2. Fill out this Complaint form 
     

Treatment of your complaint:
The fund is managed by Hauck & Aufhäuser Fund Services S.A.
You can find out more about the complaints handling mechanism at Hauck here.

Information for potential investors

In respect of the United States of America, Canada, Japan or Australia or any other jurisdiction in which the distribution, offer, sale, transfer or resale would be prohibited by applicable law, no investment in notes/shares or other instruments of the Fund (or its sub-fund(s)) can be offered or made.